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Remote Job at Jibble – 3 Positions
Applications are invited from interested and qualified candidates to apply for the Remote Job at Jibble
Jibble – We are an innovative Workforce Management company headquartered in London, UK, with a fully remote team.
Our platforms Jibble.io, an award-winning time-tracking tool, and PayrollPanda.my, Malaysia’s leading cloud payroll solution serve thousands of paying customers globally.
Individuals interested in the Remote Job at Jibble should review the details, requirements, and application process provided below.
Head of Customer Success:
Specifications:
Full Time | Remote
Eligibility: All Countries
Location: UK | Remote. See other Remote Jobs
Category: Tech
Description:
We are looking for a strategic leader to take Customer Success to the next level. Your mission is to bridge the gap between our high-touch Enterprise clients and our high-volume self-serve users, turning product value into measurable ROI, driving expansion revenue, and leveraging AI to revolutionize how we support our PLG community.
What you will do:
Drive Net Revenue Retention (NRR) by owning the expansion strategy for SLG accounts, identifying upsell and cross-sell opportunities to grow ARR within the existing base.
Transition from reactive support to proactive success by building repeatable processes, playbooks, and health-scoring models.
Design and implement AI-driven workflows to provide personalised, human-like success at scale for self-serve users.
Maintain a world-class churn rate by identifying at-risk signals early and implementing robust intervention strategies.
Cultivate a base of Super-Users who contribute to case studies, referrals, and product feedback loops.
Execute Strategic Account Reviews (QBRs) and success mapping for high-value accounts.
Partner with Sales to ensure a seamless handoff from closed-won to active-advocate.
Identify expansion triggers and lead commercial negotiations for upsells.
Deploy AI-powered tools to monitor product usage and trigger automated nudges that drive feature adoption.
Recruit, mentor, and lead a high-performing team of Customer Success Managers.
Advise on and implement the CS Tech Stack to best achieve the outcomes desired.
Act as the Voice of the Customer to the Product team to influence the roadmap.
Who we are looking for:
The Hybrid Specialist: Proven experience in both high-touch Enterprise CS and automated, data-driven PLG environments.
Revenue-Minded: You understand that customer happiness is a means to an end, Retention and Expansion.
Tech-Forward: You have a vision for how AI can handle thousands of users without linear headcount growth.
Process Builder: You enjoy the blank page and are ready to implement the CRM structures and dashboards we need to scale.
Growth Mindset: You thrive in fast-paced environments and are comfortable with the ambiguity of a scaling company.
Perks that power your best work
Work anywhere
Flexible time off
Growth budget
Equity options
Work-life balance
Competitive salary
Company meetups
Senior Back-End Developer:
Specifications:
Full Time | Remote
Eligibility: All Countries
Location: UK | Remote. See other Remote Jobs
Category: Tech
Salary: USD4,000 – USD5,000/month
Description:
We’re looking for an experienced back-end developer to contribute to the 2.0 version of Jibble, built on .NET Core. Your primary responsibility will be building key integrations to our Jibble 2.0 API such as Gusto, Intercom, Zenefits, Zapier and many others.
As part of an ambitious team you’ll work with a cutting edge tech stack. Continuous learning and applying new and emerging technologies and methodologies make this an exciting opportunity for you to expand and deepen your skills on the job.
Besides back-end development, you will be deeply involved in the design process – offering feedback and input in meetings with product managers and designers when planning new features and products. The position offers a competitive salary and a fully remote work environment.
Your responsibilities will include:
Improving existing features of the product and work on new features as we continue to scale
Ensuring code quality and standards while meeting deadlines and delivering targets set by the product team
Working closely with product managers and data analysts to improve the overall product, the design team to improve the user experience, and front-end team for design implementation
Who we are looking for:
At least 3+ years of commercial development experience
At least 3+ years of .NET & C# experience, preferably with .NET Core
At least 2+ years of SQL experience, preferably with PostgreSQL and EF Core 5
Experience with Message Broker (preferably RabbitMQ) and AWS Cloud is an advantage.
Experience with OpenAPI standard.
Experience working in remote teams is an advantage
Agile (Kanban) software development experience
Located within UTC – UTC+8 time zones
Our Tech Stack and Tools:
Microservice API based on .NET Core 3.1
Relational Database PostgreSQL
Deployment on AWS Elastic Container Service
Vue 2 with Composition API, fully typed using TypeScript
Vuetify as Material Design framework
UI/UX Designs in Figma
Atlassian Jira for ticket & sprint management
Atlassian Confluence for written specifications and documentation
Slack for any kind of team communication
Benefits and Perks:
Competitive salary package
Fully remote work environment
Flexible working hours
Flexible annual leave policy
Personal development budget
Annual device reimbursement budget
Senior Front-End Developer (Vue.js)
Specifications:
Full Time | Remote
Eligibility: All Countries
Location: UK | Remote. See other Remote Jobs
Salary: USD2,500 – USD5,000 / month
Category: Tech
Description:
We’re looking for a highly experienced front-end developer to contribute to the 2.0 version of Jibble, which has been built on Vue.js Frontend.
As part of an ambitious team you’ll work with a cutting edge tech stack. Continuous learning and applying new and emerging technologies and methodologies make this an exciting opportunity for you to expand and deepen your skills on the job.
You will be working in a team of 21 engineers from 13 different countries, operating in bi-weekly sprints with daily stand-ups. We apply Scrum methodology in the development process and impact is continuously measured.
Besides front-end development, you will be deeply involved in the design process – offering feedback and input in meetings with product managers and designers when planning new features and products.
The position offers a competitive salary, paid holidays and a fully remote work environment. When possible, we organise annual meetups in varying locations to work and socialise with the entire team.
Your responsibilities will include:
Constantly extending and improving the Jibble 2.0 web client using the core technologies stack
Working closely with product managers to implement new features according to the design specifications
Refactoring and improving existing features of the product based on best practices, changing requirements and feedback from QA
Writing unit tests to ensure code robustness and documentation
Exchanging ideas with the design team to improve the user experience
Reviewing your peers’ code to keep our code base clean and extensible
Who we are looking for:
At least 3 years of commercial web development experience
At least 5 years of solid experience working with Vue.js is a must
Familiarity with the Vue Composition API or Vue 3 is a must
Solid TypeScript knowledge would be great, but at least the fundamental knowledge is required
Experience using Material Design component libraries (preferably Vuetify)
Ability to turn hi-fi designs into a pixel-perfect UI
Experience working in remote teams is an advantage
Available to work within UTC+8 time zones
How to Apply for
Interested and qualified candidates for the “Remote Job at Jibble” should click the GREEN BUTTON below to apply.
APPLY HERE: Head of Customer Success
APPLY HERE: Senior Back-End Developer
APPLY HERE: Senior Front-End Developer (Vue.js)
Deadline: Not Specified